FAQ | Frequently Asked Questions

Q: If I purchase, will you prorate my existing subscription?

Yes! If you are already subscribed, we will prorate your new purchase according to the amount of time remaining on your existing subscription. As an example: if you have 1 month remaining on a 1-year subscription, we will reduce the purchase price by 1/12th before applying any coupons. Coupons are applied to the prorated price.

Q: Do I need to cancel my existing subscription to purchase?

You do not need to cancel your current subscription to purchase and receive the prorated price.

Q: How do I use the coupon?

To use the coupon, enter it on the checkout page in the box titled Coupon Code.

Q: What if I can't access my account.

If you’re having trouble accessing your account, please visit the forgot password page to request a password reset

We're adding new courses weekly! Our course library features: 

• Mastery Series Courses - These courses are organized by topic and consist of dozens of short, 5-10 minute vignettes. Each course covers anatomy, protocols, and case review. All taught in an interactive learning format from world-renowned radiologists. Browse courses >
• Power Packs - Test your knowledge and review a volume of cases with Power Packs. These case stacks are accessible through our interactive case viewer giving you the ability to review cases just like you would at your workstation. Start reading >
• Noon Conference - Free daily lectures covering a variety of radiology related topics presented by renowned radiologists from all over the world. Accessible live on weekdays at 12pm ET and on-demand. Browse lectures >
• Case Review Live - Focuses on a different radiology subspecialty, with the opportunity to interpret cases before our faculty walks you through the diagnoses. Assess your skills and interact with master readers to fine-tune your knowledge and improve your confidence. Learn More >
• Remote Fellowships - Increase your reporting confidence with these 5-week and 10-week programs designed for the busy radiologist. Report on real cases and receive personalized feedback without taking time off work. Learn more >

Yes! We offer a variety of discounts to residents, the military / VA, and select developing countries. To get more information about available discounts contact us here.

It’s easy, claim your CME in a few simple steps: 

• Step 1 - Log in to MRI Online and click on your CME counter in the top right corner
• Step 2 - Under Pending CME select the CME you would like to claim. You can select individual dates of activity or you can select all by checking the box next to the column header “Date”.
• Step 3 - With your CME selected, click Claim CME

If you’re having trouble claiming your CME please contact support and we are happy to help.

To access the courses you will need to be an MRI Online member. You can review our membership options here.

If you already have an MRI Online membership, log in here. You can log in from any device although we do recommend that you use Chrome, Firefox, or Safari when learning on MRI Online. 

MRI Online uses the Ambra DICOM web viewer, which allows you to access images anywhere and with simple to use viewing tools for annotations. Learn more about the Ambra viewer here. 

MRI Online Anonymization Protocols and Policies

Purpose:

MRI Online is an online educational platform dedicated to improving radiologists clinical practice. FullDICOM data sets are a key component of this learning process, radiologists must be able to scroll through real-life image sets in order to mimic the real world clinical setting to practice, learn and gain skills.

DICOM datasets in their original format contain patient data. It is critical to protect that patient’s data. MRIOnline has a zero tolerance policy for publishing patient data to its platform and takes the protection of patient data with extreme seriousness and caution.

There are many patient anonymization algorithms on the market. However, with today's technology, it is not possible for an algorithm to be 100% accurate in the removal of PHI. Oftentimes data exists outside ofDICOM metadata tags, for example: PHI can be burned directly onto an image (common but not limited toUltrasound studies), paperwork containing PHI can be DICOM-ized. The only way data can be 100% PHI free is with the assistance of a human review.

MRI Online’s Process

• Step 1: Presenters are required to anonymize image sets using their preferred and/or institution’s approved software. Presenters then submit that data to us via Ambra*, a cloud-based image transfer solution.
• Step 2: All data imported into Ambra* is anonymized using Ambra’s anonymization algorithm.
• Step 3: An MRI Online team-member reviews each case for PHI, removes any existing PHI and marks the case as ready to publish.
• Step 4: A second team-member reviews the case for PHI; if there is no PHI, they approve and publish the case to MRI Online.

This process includes the application of two algorithmic checks and two human validation checks.

In the unlikely event that PHI is discovered on MRI Online, our policy is to immediately disable the web viewer for all studies and all users. The team then undergoes a thorough audit and investigation to remove any PHI, understand the root cause of the issue and report out to impacted stakeholders.

Only after the PHI is removed and the cause of the issue resolved will the viewer be re-enabled.* Note: Ambra is a large, enterprise-grade, HIPAA compliant medical image transfer company with 100+employees and is used by Stanford, Cornell and Johns Hopkins, along with hundreds of other medical institutions.

See attached document here.